FAQs

We recommend a recheck examination 10-14 days after extractions and oral surgery to ensure appropriate healing is taking place. Dental cleanings under general anesthesia are recommended every 3-12 months depending on the pet and severity of dental disease. Dental home care can increase the interval between dental cleanings. The doctor may make the determination that routine dental treatments can be resumed with your primary veterinary office as well.

  • We have multiple procedures each day and cannot always predict when your pet’s procedure will be complete. Even when your pet is not under anesthesia, they are being cared for and closely monitored by our team.
  • We welcome you to call throughout the day for updates on your pet or opt in to text message updates.
  • Your pet will go home same day, so plan to pick them up before close.
  • There are days where we have urgent cases or lengthy procedures that require discharge later in the day. Our doctors will be here until your pet is recovered and your pet will be monitored by our staff until they are in your arms.
  • If pre-surgical diagnostics indicate that we cannot safely anesthetize your pet, we may have to reschedule until their condition has been further evaluated or stabilized.
  • Provide us with the name of your primary veterinary office and we will contact them for records.  Please be sure to tell us any other veterinarians your pet has been to including other specialty hospitals.
  • We are capable of performing pre-surgical screenings in clinic, but you also have the option to have these screenings done at your primary veterinary clinic.
  • You will be advised to fast your pet after 9pm the night before. Do not with hold water. Do not fast pocket pets.
  • An email and/or text message reminder will be sent to you prior to your appointment. You can confirm your appointment there or we will call you 2 days before.
  • Please complete any forms included in those reminders prior to your appointment.
  • Please advise our team of all medications your pet takes so that we can determine what needs to be continued and what should be discontinued the morning of anesthesia.
  • If you need to cancel or reschedule, please provide 48hrs notice to avoid cancellation fees.

We accept all major credit cards and cash. Alternate payment methods include Care Credit and Scratchpay. Full payment is due when services are rendered.

All dental procedure check-ins will be scheduled between 8:30am-9:30am. A technician will review the proposed treatment plan with you, obtain consent information, then your pet will be admitted. All dental treatments will be performed under general anesthesia. After treatments are completed, we will call you to go over discharge instructions and set a pickup time. All patients are discharged same day, typically after 4pm.

Yes! Age is not a disease. There is however an inherent risk with all anesthesia, and pet dentistry requires treatments be performed under anesthesia. This is why we require blood work within 3 months of your pet being seen here. Pets with compounding health issues (heart, kidney, liver disease, etc.) must have those issues resolved or well managed by their primary veterinarian or the appropriate specialty facility before anesthesia with us so that we can formulate the safest anesthetic plan possible.

While we are not an emergency facility, we strive to see your pet as soon as possible. We can typically get your pet in to see one of our doctors within 30-60 days and offer a cancellation list so that we can move up appointments as needed.  If your pet requires pain management until they can be seen, please refer to your primary veterinary office as we cannot prescribe medication prior to seeing your pet.

Our residents are available to see patients for an oral consultation so that an informed treatment plan can be created based on their physical exam and discuss treatment options with you. The actual anesthetic procedure will be performed on a later date. We tend to book appointments out 1-2 months at minimum, so we will recommend you schedule your consultation and procedure date on your first call to us.

Dental disease is difficult to assess while patients are awake, but our doctors are able to formulate detailed treatment plans during the oral consultation. We are not able to estimate treatment costs prior to the examination.

To best care for your patient, we ask that your office provide the last 3 months of medical history including doctor’s notes, lab work and a vaccine status. Our referral form available in paper format as well as on our website and should be provided with the history. A pre-surgical blood screen is required within 3 months of anesthesia for all patients, and this can be done at your office prior to their appointment here. Patients with other health issues may require more recent blood testing or more comprehensive testing. We will recommend patients with compounding health issues have those addressed at your office or at the appropriate specialty facility before they come to see us so that we can formulate the safest anesthetic plan possible.

We strive to see your urgent cases as soon as possible and can see emergency cases after they have been stabilized by you or an emergency facility. We can typically get your patient in to see one of our doctors within 30-60 days and offer a cancellation list so that we can move up appointments as needed.

Our residents are available to see your patients for an oral consultation so that an informed treatment plan can be created based on their physical exam. The actual anesthetic procedure will be performed on a later date. We tend to book appointments out 1-2 months at minimum, so we will recommend your clients schedule their consultation and procedure date on their first call to us.

While are doctors are capable of performing other services for your pet, we just want to be here for your patient’s dental needs. For safety reasons, we do not perform sterile procedures during dental procedures. We also hope to drive your clients back to you with all their routine pet care needs including routine dental care.

Our doctors perform a variety of services such as complex extractions, root canal treatments, oral surgery, prosthodontics, orthodontics, fracture jaw repairs, oral growth removals, and exotic pet dental care. We recommend comprehensive oral health examinations and treatments every 3-12 months are happy to perform them here or return your clients to you with recommendations to follow up with you for those routine dental treatments.